Frequently Asked Questions.
Everything you need to know about buying, selling, and owning a Velo car.
It's exactly like buying anything else online, just with a bigger box! You browse our verified inventory, select a car, and complete your purchase or financing entirely from your phone. We handle all the DMV paperwork, registration, and title limits behind the scenes. Once approved, you just pick a delivery date.
No! When you apply for financing through our platform, we only do a 'soft pull' on your credit report to show you real, personalized rates and terms. A 'hard pull' only occurs once you officially sign your final contract to buy the car.
Absolutely. We partner with over 30 leading lenders, but if you already have an approval letter from your local credit union or bank, you can simply select 'Cash / Direct Finance' at checkout and provide their instructions.